You must be 18 or older to enter this site. Buddi is a concierge delivery service intended for adults only.
● Legal
The terms and policies that apply when you use Buddi.
The agreement between you and Buddi for using the platform, placing orders and receiving deliveries.
How Buddi collects, uses, shares and protects personal information under POPIA.
When an order can be cancelled, what it costs, and how refunds and returns of unused funds work.
Delivery fees, sealed packaging, handover with your OTP, and what happens when a delivery can’t be completed.
The cookies and similar technologies Buddi uses, and how you control them.
The standards everyone using Buddi — members, stores and drivers — must meet.
The extra rules for products restricted by age, identity, quantity or licensing.
How to request access to records held by Buddi under the Promotion of Access to Information Act.
Supplier information under section 43 of the Electronic Communications and Transactions Act.
| Full name | Hey Buddi (Pty) Ltd, trading as HeyBuddi |
|---|---|
| Registration number | K2026655910 |
| Place of registration | Republic of South Africa |
| Physical address | 26 2nd Avenue, Harfield Village, Cape Town, Western Cape, 7708 |
| Address for legal service | 26 2nd Avenue, Harfield Village, Cape Town, Western Cape, 7708 |
| hello@heybuddi.co.za | |
| Legal notices | legal@heybuddi.co.za |
| Telephone | Not published; contact by email. |
| Website | heybuddi.co.za |
| Directors / office bearers | Statutory minimum disclosure only; details available from applicable public company records where required by law. |
| Information Officer | Warwick James Robertson (privacy@heybuddi.co.za) |
| Membership of self-regulatory bodies / codes | Not applicable. |